For clinics & local businesses

Stop losing patients to slow DM replies

Every Instagram DM is a potential booking. SetterStack captures, qualifies, and routes each one into a booked appointment, in your voice, without tying up your front desk.

A working session, not a pitch — we review your sales process on the call.

Sound familiar?

  • ✕Inquiries come in after hours and sit unanswered until morning.
  • ✕Your front desk can't watch Instagram DMs and the phones at once.
  • ✕Qualified patients slip away to whoever replies first.

What clinics lose to an unanswered inbox

This is the one industry that already put a number on it.

The industry

38%

of calls go unanswered during business hours — over half at lunch and after hours

Peerlogic study of 4,280 calls, 2026

With SetterStack

24/7

the channel your patients already message you on, always covered

  • Only 14% leave a voicemail — the rest simply book elsewhere
  • $150k–$300k a year is the figure practices are given for missed enquiries

Your front desk can't be on the phone and in the DMs at once, and after 5pm it's neither. SetterStack covers nights, weekends, and the lunch hour.

How it works

1

Capture every inquiry

The AI answers each DM instantly, day or night, so no potential booking sits waiting.

2

Qualify and route

It asks your intake questions, screens for fit, and routes ready patients to your booking link or your team.

3

Book the consult

It shares your real scheduling link and marks the conversation booked, then hands off to staff when a human is needed.

Answers in any language

It replies to each patient in the language they messaged in, automatically.

Human handoff

The moment a conversation needs a person, it passes it to your team, cleanly.

Compliant by design

It works inside Meta's messaging rules, and you set hard limits it can never cross.

For clinics and local businesses that book from Instagram but can't staff the inbox 24/7.

Questions

Can it book appointments?

Yes. It qualifies each inquiry and shares your real booking link when they're ready, then marks the conversation booked.

What if a patient needs a real person?

It hands the conversation to your team the moment a human is needed, with the full context.

Ready to turn your DMs into patients?

A working session, not a pitch — we review your sales process on the call.

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