For e-commerce brands

Turn Instagram engagement into sales

Every comment and DM is a buyer with a question. SetterStack answers instantly in your brand voice, recommends the right product, and drives the sale, around the clock.

A working session, not a pitch — we review your sales process on the call.

Sound familiar?

  • ✕Buyers ask 'how much?' or 'is this in stock?' and get an answer too late.
  • ✕Comment-to-DM drops and restocks need someone glued to the inbox.
  • ✕Manual replies can't scale with a viral product post.

What Instagram shoppers actually do

They ask, they wait, and then they buy somewhere else.

The industry

10+ hrs

average brand reply time on Instagram — 90% of shoppers expect under 10 minutes

With SetterStack

Instantly

the sizing question at 11pm gets answered at 11pm

  • 82% have abandoned a purchase over slow or poor service
  • Instagram has the highest cart-abandonment rate of any traffic source

A question about fit or shipping is a sale with a deadline on it. SetterStack answers while they're still holding the phone.

How it works

1

Catch the buying signal

A comment or DM with intent triggers an instant reply that answers the question and points to the product.

2

Recommend and drive the sale

The AI reads intent, recommends the right item, and shares the link, like your best sales associate.

3

Never miss a drop

Run restock alerts, waitlists, and launch campaigns straight from the DMs, automatically.

Comment to DM

Turn a viral product reel into a wave of DMs with a keyword trigger.

On-brand every time

It answers in your brand voice and never goes off-script on the things that matter.

Any language

It replies to each shopper in their own language, automatically.

For brands that sell from Instagram and can't afford a slow inbox.

Questions

Can it recommend the right product?

Yes. You teach it your catalog and offers once, and it reads each shopper's intent to point them to the right product and link.

Does it handle launches and restocks?

Yes. Trigger DM campaigns for drops, waitlists, and restocks so the right buyers hear first, without manual sends.

Ready to turn your DMs into customers?

A working session, not a pitch — we review your sales process on the call.

Explore by use case